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REST · GraphQL · Webhooks · Integrations

API development

APIs that power your mobile and web apps, expose services to partners and connect your systems to payment, logistics and government platforms.

API screens: customer app on a phone, integration dashboard in a browser and an API card with endpoints
Illustrative previewOne API connecting the customer app, the dashboard and outside services such as payments and couriers.

At a glance

The short version

What it is

Secure, documented REST and GraphQL APIs, plus integrations that connect your apps to payment, logistics, GST, messaging and business systems.

How it works
  1. Mobile app
  2. Your API
  3. Payment gateway
  4. Maps and courier services
  5. 2 more
Runs on
  • Web app
  • Cross-platform
  • Android
  • iOS
  • Admin
Cost depends on
  • Business logic
  • Third-party providers
  • Regulated data
and 1 more factor

How to start

Tell us what you need in your own words. You talk to the developers who would build it and get a written, line-item estimate.

Get a project estimate

Contract first, code second

Every app and dashboard we build talks to an API, so API design gets deliberate attention rather than growing screen by screen. We write the contract first, as an OpenAPI specification or GraphQL schema, agree it with the teams who will consume it, and generate typed clients and a mock server so front-end work can start early.

Good API development is mostly about the unhappy paths: a retry after a timeout, a webhook arriving twice, a provider changing a field without notice, a mobile app two versions behind. We design for each of these explicitly.

What goes into a production-grade API

  • Authentication and authorisation

    OAuth 2.0 and short-lived tokens for apps, scoped keys for partners, object-level checks on every request.

  • Versioning

    Explicit versions, changelogs and deprecation windows for partners.

  • Rate limits and quotas

    Per-key limits, burst control and usage metering backed by Redis.

  • Idempotent writes

    Idempotency keys on order and payment endpoints, so retries never create duplicates.

  • Signed webhooks

    Retries with backoff and a delivery log that consumers can inspect.

  • Docs and observability

    Interactive OpenAPI docs, Postman collections, correlation IDs and error-rate alerts.

Integrations

Third-party services we integrate

  • Payments

    • Razorpay, PhonePe and Paytm

      UPI intent and QR flows, refunds, payment links and reconciliation.

  • Tax

    • GST e-invoicing and e-way bills

      IRN and e-way bill generation via an authorised GST Suvidha Provider.

  • Logistics

    • Shiprocket, Delhivery and courier APIs

      Serviceability, rates, AWB generation, pickups and tracking.

  • Messaging

    • WhatsApp Business Platform

      Approved templates for updates and OTPs; inbound messages via Cloud API webhooks.

  • Identity

    • eKYC and DigiLocker

      Aadhaar-based eKYC and PAN checks through licensed providers; consented DigiLocker fetch.

  • Finance

    • Account Aggregator framework

      Consented bank statement retrieval via RBI-licensed Account Aggregators.

  • Commerce

    • ONDC

      Buyer-side or seller-side participation through Beckn-based protocol APIs.

  • Accounting

    • Tally and ERP systems

      Ledger, voucher and stock sync, or REST connections where offered.

  • Maps & AI

    • Google Maps Platform and LLM APIs

      Geocoding and routes; model APIs behind your own endpoint with spend limits.

Solutions

Solutions that depend on integration work

  • Next.js storefronts on a headless commerce engine and CMS, for brands that need speed, several storefronts or content-led shopping.

  • Multi-vendor marketplaces with seller onboarding, commission rules, split payouts, per-seller invoicing and catalogue moderation.

  • Aggregator delivery platforms where many local vendors sell through one app, with vendor onboarding, commissions, settlements and shared dispatch.

  • A central order management system that collects orders from every channel, routes them to the right location and tracks them to delivery and payment.

  • Secure fintech apps and back offices for payments, lending, investments and insurance, integrated with licensed banking, KYC and data partners.

  • Digital wallet apps with top-ups, QR payments, rewards and a balance ledger, for closed-loop programmes or with a licensed PPI issuer.

  • Search and question-answering over your documents, tickets and product data, with hybrid retrieval, citations and permission-aware results.

How it works

What happens behind one tap on “Place order”

Your app never talks to the payment gateway, SMS provider or maps service directly: the API sits in the middle and keeps every step safe.

  1. Mobile app

    Step 1: Customer taps “Place order”

    The app sends the order to your API with a unique request key, so a double tap or an automatic retry on a weak network can never create two orders.

  2. Your API

    Step 2: The API checks and saves the order

    It confirms who the customer is, recalculates prices and stock on the server rather than trusting the app, and saves the order before anything else happens.

  3. Payment gateway

    Step 3: The payment gateway collects the money

    The API starts a UPI or card payment; when it succeeds, the gateway sends a signed message (a webhook) back to the API, which marks the order paid.

  4. Maps and courier services

    Step 4: Maps and courier details are worked out

    The API checks that the address is serviceable, estimates the delivery time using a maps service and books a pickup through the courier’s API.

  5. Messaging provider

    Step 5: SMS or WhatsApp confirmation goes out

    An approved SMS or WhatsApp template confirms the order, even if the customer has already closed the app.

  6. Mobile app and admin panel

    Step 6: The app and admin panel update together

    The customer sees “Order confirmed” and your staff see the new order, because both read the same data from the same API.

Platforms

Apps and screens your API will serve

One API can power your website, your apps for Android and iPhone and your admin dashboard at the same time, so they always show the same data.

  • Web

    Web application

    Browser-based applications with logins, roles and workflows, such as customer portals, SaaS products and internal tools.

  • Mobile

    Cross-platform mobile app

    One Flutter or React Native codebase for Android and iOS, with native modules where a feature needs them.

  • Mobile

    Android app

    Apps for Android phones and tablets, tested on budget and mid-range devices and published on Google Play or privately.

  • Mobile

    iOS app

    Apps for iPhone and iPad, built to Apple's guidelines and released through TestFlight and the App Store.

  • Back office

    Admin dashboard

    Back-office panels for operations, support and finance teams: orders, users, content, reports and permissions.

Technology

What we build APIs with, and why

Node.js and NestJS handle many requests at once, Python suits data-heavy work, PostgreSQL or MongoDB store the data, Redis handles rate limits and caching, and Docker with hosting built on AWS keeps every release consistent.

  • Backend

    Node.js

    Runs the server side of apps: fast, scalable back ends that power your app, website and integrations.

    Used for

    • App back ends
    • Live order tracking
    • Chat and notifications
    • Payment processing
  • Backend

    NestJS

    A structured way to build back ends on Node.js, so large business systems stay organised, testable and easy to hand over.

    Used for

    • Business app back ends
    • SaaS platforms
    • Marketplaces
    • Admin panel back ends
  • Backend

    Python

    A programming language for AI features, data processing and automation: the engine behind document reading, reports and smart search.

    Used for

    • AI features
    • Document reading
    • Reports and analytics
    • Task automation
  • A reliable database for the records your business runs on: orders, payments, bookings and stock, kept accurate and easy to report on.

    Used for

    • Orders and customers
    • Payments and ledgers
    • Stock and inventory
    • Bookings
  • A flexible database for records that vary a lot from one to the next, such as mixed product catalogues, content and activity logs.

    Used for

    • Product catalogues
    • Content and articles
    • Activity logs
    • Chat messages
  • Data

    Redis

    Keeps frequently used data in fast memory, so apps stay quick on busy days and live features like order tracking feel instant.

    Used for

    • Faster apps
    • Live order status
    • Shopping carts
    • Job queues and alerts
  • Cloud & DevOps

    Docker

    Packages your software so it runs the same way on every laptop and server, which makes releases predictable and moving hosts easier.

    Used for

    • Reliable releases
    • Same setup everywhere
    • Faster onboarding
    • Easy scaling
  • Cloud & DevOps

    AWS

    Cloud hosting for your app, website and data, with data centres in India and room to grow when traffic rises.

    Used for

    • App hosting
    • File and photo storage
    • Backups
    • Busy sale days

Comparison

REST, GraphQL or webhooks?

REST, GraphQL or webhooks?
RESTGraphQLWebhooks
Good fit forPartner and public APIsScreens combining data from several sourcesTelling another system something changed
Main trade-offOver- or under-fetching on complex screensQuery cost controls and heavier toolingReceivers must verify signatures and handle retries

Plain-English glossary

API terms, in plain English

API
An agreed way for one piece of software to ask another for data or an action, like your app asking your server for today’s orders. Think of it as a service counter: requests go in, answers come back, and the kitchen stays private.
Webhook
An automatic message one system sends to another when something happens, such as a payment gateway telling your server “this payment succeeded”. It saves your system from asking again and again.
Idempotency key
A unique tag on a request, so that if the same request arrives twice after a network hiccup it is processed only once. It is what stops a customer being charged twice or an order being duplicated.
Rate limit
A cap on how many requests a user or partner can make in a minute. It stops one heavy user or a faulty script from slowing the service down for everyone else.
OpenAPI specification
A written, machine-readable description of every API endpoint, its inputs and its answers. Developers on both sides build against it, and interactive documentation is generated from it.
Sandbox
A test version of a provider’s service, such as a payment gateway, where pretend transactions can be run safely before real money is involved.

Product preview

What your team sees when the API is running

Illustrative screens from an integration dashboard and the customer app it serves.

  • API integration dashboard connected services table in a web browser, with 6 rows and status labels
    Integration dashboard. The dashboard lists every outside service the API talks to, how busy it is and whether it is healthy, so problems surface before customers notice.
  • API integration dashboard webhook delivery log in a web browser, with 4 entries
    Integration dashboard. Every message from a provider is logged, and a duplicate payment confirmation is recognised and ignored, so no order is marked paid twice.
  • API customer app order tracking on a phone, with live status steps
    Customer app. On the customer’s phone, each status comes from the API, which gathers it from the gateway, the courier and the messaging service behind the scenes.
Illustrative preview

Sample screens: names, prices and figures are examples, not client data.

Work

Illustrative projects that rely on APIs

Sample projects, not client work, where payment, messaging, maps and accounting integrations carry much of the product.

  • Delivery app development

    Illustrative sample

    Hyperlocal grocery delivery platform

    An illustrative platform for neighbourhood grocery stores: slot or express delivery, store picking, batched delivery runs, and payment by UPI or cash on delivery.

    • Retail
    • Mobile + web platform

    Runs on

    • Android
    • iOS
    • Cross-platform
    • Admin

    Built with

    • Flutter
    • NestJS
    • PostgreSQL
    • Redis
    • AWS
    • +1 more
  • AI solutions

    Illustrative sample

    AI customer support assistant for a D2C brand

    An illustrative AI assistant that answers order, return and product questions from a D2C brand's own policies and order data, with sources and a human hand-off.

    • E-commerce
    • AI assistant

    Runs on

    • Website
    • Admin

    Built with

    • Next.js
    • Python
    • OpenAI APIs
    • LLM integrations
    • PostgreSQL
    • +1 more
  • E-commerce & marketplaces

    Illustrative sample

    B2B wholesale ordering app

    An illustrative ordering app for a distributor's retailers and sales team, with tier pricing, credit limits, trade schemes and GST invoicing.

    • B2B commerce
    • Mobile app + web admin

    Runs on

    • Android
    • iOS
    • Cross-platform
    • Admin

    Built with

    • React Native
    • Node.js
    • PostgreSQL
    • Redis
    • AWS
    • +1 more
  • Healthcare software

    Illustrative sample

    Clinic booking & telemedicine app

    An illustrative patient app, doctor app and clinic admin for in-person and video consultations, with digital prescriptions and consent-based record access.

    • Clinics
    • Patient + doctor apps

    Runs on

    • Android
    • iOS
    • Cross-platform
    • Admin

    Built with

    • Flutter
    • NestJS
    • PostgreSQL
    • AWS
    • Firebase
    • +1 more
  • Business software

    Illustrative sample

    Fleet & dispatch management SaaS

    An illustrative SaaS for businesses running their own vehicles: live dispatch on a map, driver proof of delivery and per-trip billing for each customer.

    • Transportation
    • SaaS

    Runs on

    • Web app
    • Android
    • iOS
    • Cross-platform

    Built with

    • React
    • React Native
    • Node.js
    • PostgreSQL
    • Redis
    • +1 more

Industries

Sectors where integrations carry the product

Cost drivers

What an API project's effort depends on

  1. Business logic

    Endpoints that price, reserve stock or move money need far more design and testing than simple reads.

  2. Third-party providers

    Each provider brings its own sandbox behaviour, onboarding steps and edge cases.

  3. Regulated data

    Financial or health data adds audit logging, consent handling and review work.

  4. Performance targets

    High volumes or tight latency budgets need caching, queues and load testing.

Estimates are written from your scope, with the effort and assumptions behind each line item.

How pricing works

Process

How we deliver an API or integration

  1. Consumer review

    Who calls the API, how often, and what data each consumer may see.

    You getAccess matrix

  2. Contract design

    Resources, errors and pagination as an OpenAPI or GraphQL schema, reviewed with consumers.

    You getApproved specification and hosted mock

  3. Build and test

    Contract tests, provider sandbox tests and load tests on the heaviest endpoints.

    You getTested API on staging

  4. Security review

    OWASP API Security Top 10 checks, including broken object-level authorisation.

    You getSecurity checklist

  5. Launch and monitoring

    Gradual rollout, dashboards, alerts and published documentation.

    You getLive API and developer docs

FAQ

Frequently asked questions

How do you make payment gateway webhooks reliable?

We treat webhooks as messages that may arrive late, twice or out of order. Each signature is verified, the raw event is stored before processing, and handlers are idempotent, so a repeated payment-captured event cannot mark an order paid twice. A scheduled job reconciles our records against the gateway’s settlement data and flags mismatches, such as a customer closing the app mid-payment.

Can you document and fix an API that another team built?

Yes. We describe the running API in an OpenAPI document built from its code and observed traffic, which usually surfaces undocumented fields, inconsistent error formats and endpoints missing authorisation checks. Security issues are fixed first. We then introduce a versioned, documented contract that consumers can adopt gradually, keeping the old behaviour available for an agreed deprecation period.

How do you protect personal data that passes through an API?

We return only the fields each consumer needs, mask identifiers such as phone and account numbers, and enforce object-level checks so nobody can fetch another user’s record by changing an ID. Tokens are short-lived and access is logged. We build the consent and erasure flows the Digital Personal Data Protection Act 2023 expects, and follow ABDM or Account Aggregator specifications where they apply.

Can an API connect to a legacy system that has no API of its own?

Often, yes. Options include reading the legacy database through a restricted read-only account, exchanging scheduled files over SFTP, or running a small adapter service beside the old system. Whichever works, we wrap it in a documented API so new apps never touch the legacy system directly, which makes replacing it later far easier.

Next step

Need an API built, fixed or connected?

Tell us which systems need to talk to each other, and we will propose a contract, a plan and an estimate.

Or reach us directly

Mon–Sat, 10:00–19:00 IST