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Product design

UI/UX design for apps and web products

Research-backed product design, testable prototypes and design systems engineers can build from without guesswork.

UI/UX design screens: a greyscale wireframe beside the finished booking screen and a design-token card
Illustrative previewA rough wireframe, the finished screen and the design system that keeps every screen consistent.

At a glance

The short version

What it is

Product design for web and mobile apps: research, user flows, wireframes, prototypes and design systems that engineers can build from.

How it works
  1. Designers and your team
  2. UX designer
  3. UI designer
  4. Target users
  5. 2 more
Runs on
  • Website
  • Web app
  • PWA
  • Android
  • iOS
  • Admin
Cost depends on
  • Number of user roles
  • Research depth
  • Platforms and breakpoints
and 2 more factors

Flutter and the related logo are trademarks of Google LLC. We are not endorsed by or affiliated with Google LLC.

How to start

Tell us what you need in your own words. You talk to the developers who would build it and get a written, line-item estimate.

Get a project estimate

Design that holds up once engineering starts

A polished mock-up that ignores loading states, empty states, error messages and slow networks turns into compromises once development begins. We design those states from the start, and our engineers review flows before a screen is final.

Each engagement begins with the problem: who uses the product, what they need to get done and where they struggle today. We move quickly to low-fidelity flows, test them with real users where possible, and only then invest in visual design. The result is a clickable prototype and a component library that keeps colour, type and spacing consistent as the product grows.

Hands sketching an app user flow wireframe in a grid notebook, with pink sticky notes beside a keyboard

Design services we offer

  • UX research

    Interviews, analytics review and competitor walkthroughs that turn assumptions into testable questions.

  • Information architecture and flows

    Navigation, task flows and edge cases mapped before any visual design.

  • Wireframes and prototypes

    Low-fidelity wireframes for quick decisions, then interactive Figma prototypes for testing and sign-off.

  • Visual UI design

    Typography, colour, iconography and motion for apps, web apps, admin panels and marketing sites.

  • Design systems

    Tokens, components and usage guidelines mirrored in code, so web and mobile stay consistent.

  • Usability testing

    Moderated sessions with target users, including in regional languages, with findings ranked by severity.

  • UX audits

    Heuristic and accessibility reviews of an existing product with a prioritised list of fixes.

How our design process helps delivery

  • Problems caught early

    Issues found in a prototype cost less to fix than issues found in production code.

  • Accessible by default

    Contrast, touch targets, focus order and screen-reader labels designed to WCAG 2.2 AA.

  • Multilingual layouts

    Screens checked with Hindi and other Indian-language strings, which often need more space than English.

  • Developer-ready handoff

    Specs, tokens, component states and interaction notes in Figma, with designers available during the build.

  • Decisions on record

    Research notes and design rationale documented for the teams that come later.

Solutions

Products that depend on strong UX

  • Android and iOS shopping apps with quick browsing, UPI checkout and push notifications, sharing one backend with your website.

  • Multi-vendor marketplaces with seller onboarding, commission rules, split payouts, per-seller invoicing and catalogue moderation.

  • Secure fintech apps and back offices for payments, lending, investments and insurance, integrated with licensed banking, KYC and data partners.

  • Patient and care-team apps for health records, chronic care programmes, lab bookings, wellness and follow-ups, designed with consent and privacy first.

  • Course platforms with protected video, live classes, assessments, certificates and payments, designed for multilingual content and learners on low bandwidth.

  • Custom CRM software that captures leads from every channel, keeps follow-ups on schedule and shows managers a live pipeline.

  • Multi-tenant SaaS products with AI at their core, built with tenant isolation, usage metering, model routing, evaluation and subscription billing.

How it works

How an idea becomes screens your developers can build

Each step catches a different kind of problem while it is still cheap to fix, long before code is written.

  1. Designers and your team

    Step 1: Research with real users

    We talk to the people who will use the product, review analytics and competitors, and write down what they need and where they get stuck today.

  2. UX designer

    Step 2: Map the journey and wireframe it

    Plain black-and-white screens show the order of steps and what goes on each screen, so the structure is agreed while changes are still quick.

  3. UI designer

    Step 3: Build a clickable prototype

    Realistic screens in Figma that you can tap through on a phone, so the product can be tried before anything is built.

  4. Target users

    Step 4: Test with users and fix

    A small group of target users try key tasks while we watch; confusing steps are redesigned and tested again.

  5. Designers and developers

    Step 5: Hand over to developers

    Final screens, components, spacing, colours and every state, including loading, empty and error, are documented so developers build exactly what was tested.

  6. Design QA

    Step 6: Check the built product

    Designers review the real app on phones and desktops and flag anything that drifted from the design before release.

Platforms

Screens we design for

Websites, web apps, installable web apps, apps for Android and iPhone, and admin dashboards, each with its own layout conventions.

  • Web

    Website

    Marketing and content websites: fast, search-friendly pages with a CMS your team can update without a developer.

  • Web

    Web application

    Browser-based applications with logins, roles and workflows, such as customer portals, SaaS products and internal tools.

  • Web

    Progressive web app

    Installable web apps with offline support and notifications, useful when an app-store listing isn't essential or phones have little storage.

  • Mobile

    Android app

    Apps for Android phones and tablets, tested on budget and mid-range devices and published on Google Play or privately.

  • Mobile

    iOS app

    Apps for iPhone and iPad, built to Apple's guidelines and released through TestFlight and the App Store.

  • Back office

    Admin dashboard

    Back-office panels for operations, support and finance teams: orders, users, content, reports and permissions.

Technology

Where our designs get built, and why it matters

We design with React, Next.js, Flutter and React Native in mind, so every component in Figma has a practical, matching version in code.

  • Builds interactive screens in the browser, such as dashboards, admin panels and portals, that respond instantly as your team works.

    Used for

    • Web apps
    • Admin panels
    • Dashboards
    • Customer portals
  • A modern web technology for fast, search-friendly websites, online stores and web applications that load quickly on mobile.

    Used for

    • Business websites
    • Online stores
    • Web apps
    • Customer portals
  • Mobile

    Flutter

    Build Android and iOS apps from one shared codebase, so you launch on both platforms faster with a consistent experience.

    Used for

    • Mobile apps
    • Delivery apps
    • E-commerce apps
    • Booking apps
  • Build Android and iOS apps in the same language as a React website, so one team can share code and skills across web and mobile.

    Used for

    • Mobile apps
    • Shopping apps
    • Staff and field apps
    • Mobile apps for SaaS

Flutter and the related logo are trademarks of Google LLC. We are not endorsed by or affiliated with Google LLC.

Plain-English glossary

Design terms, in plain English

UX (user experience)
How easily someone gets a task done in your product, from finding the right button to recovering from a mistake. Good UX shows up as fewer drop-offs and fewer support calls.
UI (user interface)
What the product looks like: layout, colours, type, icons and buttons. A consistent interface builds trust and makes the product feel dependable.
Wireframe
A plain sketch of a screen that shows what goes where, without colours or images. It lets everyone agree on structure while changes cost minutes, not days.
Prototype
A clickable set of screens that behaves like the real product, used to test ideas with users and get internal sign-off before development starts.
Design system
A shared library of colours, fonts, buttons and components, with rules for using them. It keeps new screens consistent and speeds up both design and development.
Usability testing
Watching real users attempt tasks in a prototype or product and noting where they hesitate or fail. It uncovers problems that internal reviews tend to miss.

Product preview

A clean user journey, screen by screen

Illustrative screens from a diagnostic labโ€™s home test booking journey, from first launch to confirmation, plus the developer handoff.

  • UI/UX design onboarding welcome on a phone, with input fields and an action button
    Onboarding. Onboarding asks only for what is needed to start (language, mobile number and city) and fills in the OTP automatically where the phone allows.
  • UI/UX design profile on a phone, with account details
    Profile. Saving family members and addresses once makes repeat bookings take seconds, which matters most when booking for older relatives.
  • UI/UX design booking slots on a phone, with open time slots
    Booking. Slot choice explains itself: fasting tests are steered to early slots, full slots are clearly marked and the button says exactly what will happen.
  • UI/UX design confirmation order tracking on a phone, with live status steps
    Confirmation. The confirmation screen says what happens next and when, which reduces anxious calls and missed appointments.
  • UI/UX design developer handoff button component in a web browser, with 4 entries
    Developer handoff in Figma. Developers receive every component with its states, sizes and accessibility notes, so the built app matches the design users tested.
Illustrative preview

Sample screens: names, prices and figures are examples, not client data.

Work

Illustrative design work

  • E-commerce & marketplaces

    Illustrative sample

    Multi-vendor fashion marketplace

    An illustrative marketplace where independent fashion labels sell through one storefront, with vendor onboarding, commission rules, multi-pickup shipping, returns and scheduled payouts.

    • E-commerce
    • Marketplace web platform

    Runs on

    • Website
    • Web app
    • Admin

    Built with

    • Next.js
    • NestJS
    • PostgreSQL
    • Redis
    • AWS
    • +1 more
  • Healthcare software

    Illustrative sample

    Clinic booking & telemedicine app

    An illustrative patient app, doctor app and clinic admin for in-person and video consultations, with digital prescriptions and consent-based record access.

    • Clinics
    • Patient + doctor apps

    Runs on

    • Android
    • iOS
    • Cross-platform
    • Admin

    Built with

    • Flutter
    • NestJS
    • PostgreSQL
    • AWS
    • Firebase
    • +1 more
  • Business software

    Illustrative sample

    Fleet & dispatch management SaaS

    An illustrative SaaS for businesses running their own vehicles: live dispatch on a map, driver proof of delivery and per-trip billing for each customer.

    • Transportation
    • SaaS

    Runs on

    • Web app
    • Android
    • iOS
    • Cross-platform

    Built with

    • React
    • React Native
    • Node.js
    • PostgreSQL
    • Redis
    • +1 more

Cost drivers

What sets the scope of design work

  1. Number of user roles

    Each role, whether customer, vendor, staff or admin, brings its own flows and screens.

  2. Research depth

    Recruiting and interviewing users across cities or languages takes longer than stakeholder workshops alone.

  3. Platforms and breakpoints

    Designing for Android, iOS, tablet and desktop multiplies the screen count.

  4. Design system scope

    A documented component library is a larger upfront piece of work that speeds up later features.

  5. Languages supported

    Each additional language and script needs layout checks and sometimes different font choices.

Estimates are written from your scope, with the effort and assumptions behind each line item.

How pricing works

Process

How a design engagement runs

  1. Discovery

    Interviews, analytics and a review of your product or competitors to define users, goals and constraints.

    You getResearch summary

  2. Flows and wireframes

    User journeys and low-fidelity screens for every key task, including errors and empty states.

    You getWireframe set

  3. Prototype and test

    A clickable prototype tested with a small group of target users in each round, then revised.

    You getUsability findings

  4. Visual design

    High-fidelity screens for mobile and desktop breakpoints, with light and dark themes where needed.

    You getFinal UI screens

  5. Design system

    Tokens and components built in Figma and matched in code by our front-end engineers.

    You getComponent library

  6. Design QA

    Designers review builds on real devices and log visual and interaction issues before release.

    You getDesign QA report

FAQ

Frequently asked questions

Can you redesign our app without rebuilding it from scratch?

Usually, yes. We start with a UX audit and analytics review to find the screens causing the most drop-offs or support tickets, then redesign those first. If the codebase is reasonably structured, new designs can be rolled out screen by screen, often behind feature flags. A shared design system introduced early keeps new and old screens from looking mismatched during the transition.

Do you design in Figma, and will we own the files?

Yes to both. We work in Figma, ideally inside your organisation's Figma account so files, libraries and version history stay with you from day one. At handoff you receive the design files, component library, prototypes and any research notes. Fonts, icons and photos are chosen with licences that cover commercial use, and we list them so there are no surprises later.

How do you design for users in smaller cities or with limited digital experience?

We keep flows short, use plain words in the user's language, show prices and delivery charges early, and prefer familiar patterns such as OTP login and UPI. Icons carry text labels, touch targets are generous, and screens are tested on entry-level phones. Where possible we run usability sessions with target users in their own language rather than relying on assumptions made in a metro office.

Can we hire you only for design and use our own developers?

Yes. Design-only engagements include developer-ready handoff: annotated screens, component specs, design tokens, interaction notes and edge states. We can join your team's sprint reviews during the build to answer questions and run design QA on staging. If your developers work in React, Flutter or React Native, we can also supply coded components that match the Figma library.

Next step

Want to test an idea before building it?

Share your product brief or current app. We will propose a design scope, from a quick UX audit to a full prototype and design system.

Or reach us directly

Monโ€“Sat, 10:00โ€“19:00 IST