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Multi-vendor delivery

Multi-vendor delivery app development

Aggregator platforms for your city: many vendors, one customer app, one fleet, with commissions and settlements your finance team can trust.

Multi-vendor delivery app screens: customer app on a phone and vendor app on a tablet
Illustrative preview

At a glance

The short version

What it is

Aggregator delivery platforms where many local vendors sell through one app, with vendor onboarding, commissions, settlements and shared dispatch.

What you get
  • Customer app
  • Vendor app and panel
  • Delivery partner app
  • Admin & operations dashboard
How it works
  1. Customer app
  2. Vendor app
  3. Dispatch engine
  4. Delivery partner app
  5. 2 more
Runs on
  • Android
  • iOS
  • Cross-platform
  • Web app
  • Admin
Cost depends on
  • Number of categories
  • Cart model
  • Commission and settlement rules
and 2 more factors

Flutter and the related logo are trademarks of Google LLC. We are not endorsed by or affiliated with Google LLC.

How to start

Tell us what you need in your own words. You talk to the developers who would build it and get a written, line-item estimate.

Get a project estimate

Running a local aggregator is an operations business

On a multi-vendor platform you answer for orders you did not cook or pack. When a vendor is slow, an item is missing or a payout looks wrong, both the customer and the vendor come to you.

So our multi-vendor delivery app development puts as much effort into vendor tools and money flows as into the customer app: onboarding without back-and-forth, vendor controls for timings and stock, settlement statements that explain every deduction, and clear refund-liability rules for when things go wrong.

Challenges

Problems aggregator platforms have to solve

  1. Vendors with uneven tech skills

    Some vendors run a POS, others a single phone; the vendor app must suit both.

  2. Fair, useful ranking

    Listing order affects vendor sales, so it needs clear rules on distance, ratings and sponsored slots.

  3. Settlement disputes

    Commissions, discounts, refunds and tax deductions must reconcile per order, or vendor trust erodes.

  4. Different prep times, one fleet

    Dispatch must juggle a bakery that packs instantly and a restaurant that needs twenty minutes.

What is included

Customer, vendor, delivery and ops apps

  • Platform: Android and iOS

    Customer app

    • Vendor discovery by category, distance and rating
    • Menus or catalogues with vendor timings
    • Single-vendor or multi-vendor cart, per your model
    • Live tracking, ratings and help centre
  • Platform: Android and web

    Vendor app and panel

    • Self-onboarding with FSSAI, GSTIN and bank details
    • Menu or catalogue, stock and timings
    • Order accept, prep time and ready alerts
    • Payout statements and vendor-funded offers
  • Platform: Android

    Delivery partner app

    • Offers timed to vendor ready time
    • Multi-pickup for multi-vendor orders
    • Masked calls to vendor and customer
    • Earnings, incentives and cash in hand
  • Platform: Web

    Admin & operations dashboard

    • Vendor approval, ranking rules and sponsored listings
    • Commission and fee rules by category and zone
    • Settlement cycles with TCS and TDS reports
    • Refund liability and dispute workflow

How it works

How one aggregator order moves between customer, vendor and partner

You answer for orders you did not cook or pack, so every hand-off is timed, recorded and settled per order.

  1. Customer app

    Step 1: Customer picks a vendor

    Nearby restaurants, bakeries and shops are listed by distance, rating and opening hours, with sponsored places clearly labelled.

  2. Vendor app

    Step 2: Vendor accepts with a prep time

    The vendor confirms the order, says how long it needs and marks it ready once packed.

  3. Dispatch engine

    Step 3: Dispatch times the pickup

    A delivery partner is offered the job to arrive at the ready time; orders from two vendors get a multi-pickup route.

  4. Delivery partner app

    Step 4: Pickup, tracking and drop

    The partner collects from each vendor, calls stay masked, and the customer tracks the delivery live.

  5. Settlement ledger

    Step 5: The order is split for settlement

    Item value, discounts, commission, delivery fee and tax deductions are recorded against the vendor for this order.

  6. Finance team

    Step 6: Vendor gets paid, line by line

    Each cycle, payouts go out with an order-level statement, and disputes follow a written refund-liability workflow.

Integrations

Integrations for a multi-vendor platform

  • Settlements

    • Razorpay Route or Cashfree Easy Split

      Vendor shares transferred automatically after commission.

  • Vendor KYC

    • GSTIN, PAN and bank verification APIs

      Automated checks during vendor sign-up.

  • Orders

    • Vendor POS systems

      Orders pushed into the POS where a vendor uses one.

  • Maps

    • Google Maps Platform or Mappls

      Vendor radius, ETAs and partner tracking.

  • Call masking

    • Cloud telephony provider

      Private calls between customers, vendors and partners.

  • Network (optional)

    • ONDC

      Joining as a buyer or seller app is a separate compliance and technical project.

Platforms

Where customers, vendors and your team work

Customer apps for Android and iOS, a vendor app and web panel, a delivery partner app for Android and a web dashboard for operations and finance.

  • Mobile

    Android app

    Apps for Android phones and tablets, tested on budget and mid-range devices and published on Google Play or privately.

  • Mobile

    iOS app

    Apps for iPhone and iPad, built to Apple's guidelines and released through TestFlight and the App Store.

  • Mobile

    Cross-platform mobile app

    One Flutter or React Native codebase for Android and iOS, with native modules where a feature needs them.

  • Web

    Web application

    Browser-based applications with logins, roles and workflows, such as customer portals, SaaS products and internal tools.

  • Back office

    Admin dashboard

    Back-office panels for operations, support and finance teams: orders, users, content, reports and permissions.

Technology

Technology behind an aggregator, and why it matters

React Native or Flutter for the four apps, NestJS and PostgreSQL for vendor ledgers and settlements, Redis for live order state, Google Maps Platform for radius and tracking, and Razorpay for split payments.

  • Build Android and iOS apps in the same language as a React website, so one team can share code and skills across web and mobile.

    Used for

    • Mobile apps
    • Shopping apps
    • Staff and field apps
    • Mobile apps for SaaS
  • Mobile

    Flutter

    Build Android and iOS apps from one shared codebase, so you launch on both platforms faster with a consistent experience.

    Used for

    • Mobile apps
    • Delivery apps
    • E-commerce apps
    • Booking apps
  • Backend

    NestJS

    A structured way to build back ends on Node.js, so large business systems stay organised, testable and easy to hand over.

    Used for

    • Business app back ends
    • SaaS platforms
    • Marketplaces
    • Admin panel back ends
  • Backend

    Node.js

    Runs the server side of apps: fast, scalable back ends that power your app, website and integrations.

    Used for

    • App back ends
    • Live order tracking
    • Chat and notifications
    • Payment processing
  • A reliable database for the records your business runs on: orders, payments, bookings and stock, kept accurate and easy to report on.

    Used for

    • Orders and customers
    • Payments and ledgers
    • Stock and inventory
    • Bookings
  • Data

    Redis

    Keeps frequently used data in fast memory, so apps stay quick on busy days and live features like order tracking feel instant.

    Used for

    • Faster apps
    • Live order status
    • Shopping carts
    • Job queues and alerts
  • Payments & maps

    Google Maps Platform

    Adds maps, address search, live tracking and travel-time estimates to delivery, ride and field apps, so orders reach the right door.

    Used for

    • Live delivery tracking
    • Address search
    • Store locator
    • Distance-based fees
  • Payments & maps

    Razorpay

    Lets customers in India pay by UPI, cards, netbanking or wallets, and handles subscriptions, refunds and payouts to sellers or partners.

    Used for

    • UPI payments
    • Cards and netbanking
    • Subscriptions
    • Payment links
  • Cloud & DevOps

    AWS

    Cloud hosting for your app, website and data, with data centres in India and room to grow when traffic rises.

    Used for

    • App hosting
    • File and photo storage
    • Backups
    • Busy sale days

Flutter and the related logo are trademarks of Google LLC. We are not endorsed by or affiliated with Google LLC.

Plain-English glossary

Aggregator terms, in plain English

FSSAI licence
The food business registration or licence issued by the Food Safety and Standards Authority of India. Food vendors upload it at onboarding, and the platform tracks its expiry and can pause vendors whose licence lapses.
Vendor-funded discount
An offer paid for by the vendor rather than the platform, such as 20% off at one restaurant. The ledger must record who funded each discount, or settlements will not match what vendors expect.
Settlement cycle
The period, often a week, after which each vendor’s orders are totalled and paid, net of commission, refunds and deductions. Shorter cycles help small vendors’ cash flow but mean more reconciliation runs.
Refund liability
The agreed rule for who bears the cost when an order goes wrong: the vendor for a missing item, the platform for a late delivery, and so on. Written down and built into the dispute workflow, it avoids arguments later.
Sponsored listing
A paid placement that moves a vendor higher in the app. Clearly labelled and limited in number, it earns revenue without making organic results useless to customers.

Product preview

Screens for customers, vendors and your finance team

Illustrative screens, using a local food, grocery and pharmacy aggregator in Kolkata as the example.

  • Multi-vendor delivery customer app catalogue on a phone, showing near you with prices
    Customer app. Shoppers compare vendors by category, distance and delivery time, with sponsored listings clearly labelled and closed vendors marked.
  • Multi-vendor delivery vendor app order list on a tablet, with 3 orders and their status
    Vendor app. Vendors accept orders, set prep times and mark them ready from a phone or tablet, and switch items or the whole store off in one tap.
  • Multi-vendor delivery vendor app payout on a phone, with 5 entries
    Vendor app. Each vendor gets an order-level statement showing item value, their own offers, commission and deductions, so the payout can be checked line by line.
  • Multi-vendor delivery app admin dashboard vendor applications table in a web browser, with 4 rows and status labels
    Admin dashboard. Your team reviews new vendors with FSSAI, GSTIN and bank checks already run, and sets commission and zone before they go live.
Illustrative preview

Sample screens: names, prices and figures are examples, not client data.

Services

Services behind a delivery aggregator

  • Mobile app development

    Native and cross-platform Android and iOS apps, from first release through regular store updates, built by our in-house designers and engineers.

  • Web application development

    Browser-based products, customer portals, dashboards and internal tools, built on clean data models with secure roles and integrations.

  • Admin panel development

    Back-office dashboards built around your team's daily tasks: order queues, approvals, catalogue management, payouts, reports and audit logs.

  • API development

    Secure, documented REST and GraphQL APIs, plus integrations that connect your apps to payment, logistics, GST, messaging and business systems.

  • React Native development

    Android and iOS apps in React Native and TypeScript, suited to teams that already use React on the web and want shared logic across products.

  • UI/UX design

    Product design for web and mobile apps: research, user flows, wireframes, prototypes and design systems that engineers can build from.

Cost drivers

Estimating a multi-vendor delivery platform

  1. Number of categories

    Food, grocery and pharmacy each bring their own catalogue model and checks.

  2. Cart model

    Multi-vendor carts need split orders, multi-pickup dispatch and partial cancellations.

  3. Commission and settlement rules

    Category rates, vendor-funded offers, penalties and tax deductions add ledger logic.

  4. Ranking and ads

    Sponsored listings and ranking controls add a small ads system to build and govern.

  5. Launch footprint

    One city and zone is a far smaller build than multi-city operations from day one.

Estimates are written from your scope, with the effort and assumptions behind each line item.

How pricing works

Work

Sample projects

Illustrative projects that show how we plan and build this kind of product. They are samples, not client work.

  • Delivery app development

    Illustrative sample

    Hyperlocal grocery delivery platform

    An illustrative platform for neighbourhood grocery stores: slot or express delivery, store picking, batched delivery runs, and payment by UPI or cash on delivery.

    • Retail
    • Mobile + web platform

    Runs on

    • Android
    • iOS
    • Cross-platform
    • Admin

    Built with

    • Flutter
    • NestJS
    • PostgreSQL
    • Redis
    • AWS
    • +1 more

FAQ

Frequently asked questions

Should customers be able to order from several vendors in one cart?

It is convenient but adds real complexity: one payment split across vendors, separate prep times, a partner collecting from two or more places, and partial cancellations when one vendor declines. We usually recommend launching with single-vendor carts and adding multi-vendor carts later for categories where it clearly helps, such as grocery plus bakery in the same area.

How do commissions and vendor payouts work?

Each order records item value, vendor-funded and platform-funded discounts, your commission, the delivery fee and applicable tax deductions. Each settlement cycle, the platform totals these per vendor, adjusts for refunds and penalties, and pays out through split settlements or a payouts API. Vendors see an order-level statement, which heads off many disputes before they start.

Can we start with restaurants and add grocery or pharmacy later?

Yes, if the data model is designed for it. We keep vendor, catalogue and order models general enough for menus with add-ons, weighed grocery items and prescription-gated products, and switch features on per category. Adding pharmacy later still needs its own verification workflow and regulatory review, but not a rebuild of the platform.

How should vendors be ranked in the app?

Rank by what helps customers first: availability, distance or delivery time, ratings and recent reliability such as acceptance and cancellation rates. Sponsored placements can sit on top, but they should be labelled and limited so organic results stay useful. We make the weights configurable and log ranking changes, so you can explain listing decisions to vendors.

Next step

Building a delivery aggregator?

Tell us your city, the vendor categories you will start with and your revenue model. We will plan a launch scope and a line-item estimate.

Or reach us directly

Mon–Sat, 10:00–19:00 IST