Mobile
Flutter
Build Android and iOS apps from one shared codebase, so you launch on both platforms faster with a consistent experience.
Used for
- Mobile apps
- Delivery apps
- E-commerce apps
- Booking apps
Local & on-demand services
Apps for local service marketplaces
Two-sided platforms that connect customers with independent local professionals, built with verification, payouts and trust controls.
At a glance
The short version
- What we build
- How it works
- Provider app
- Customer app
- Admin panel
- Runs on
- Cross-platform
- Android
- Web app
- Admin
- Built with
- and 1 more tool
- Who it's for
A local service marketplace works when trusted providers are available near every customer. We build both apps and the tools behind them: onboarding, verification, commissions and payouts.
- Cost depends on
- Number of categories
- Payments model
- Trust and safety tooling
Flutter and the related logo are trademarks of Google LLC. We are not endorsed by or affiliated with Google LLC.
How to start
Tell us what you need in your own words. You talk to the developers who would build it and get a written, line-item estimate.
Get a project estimateTwo sides, one neighbourhood at a time
Marketplaces for tutors, pet sitters, event vendors or home professionals face a cold start in every locality: customers leave if nobody is nearby, and providers leave if bookings do not come.
Technology controls the levers (where you open, how fast providers onboard, how search ranks them), and we make them adjustable from the admin panel.
Challenges
Marketplace problems we plan for
Provider verification
eKYC via licensed providers or DigiLocker, plus background checks where needed.
Disintermediation
Masked calls and platform-only benefits discourage swapped numbers.
Money movement
Split settlements and payouts need reconciliation, not manual transfers.
Tax records
Operators may have GST TCS and income-tax TDS obligations to report.
Solutions
Marketplace models we build
Across 3 areas
Customer app, professional app and admin panel for repairs, cleaning, appliance servicing and beauty at home, with slot booking, on-site quotes and payouts.
Booking apps and front-desk software for salons, spas and beauty chains: stylist calendars, packages, memberships, product billing and reminders.
Custom scheduling software for consultants, service centres, labs and multi-location businesses: availability rules, reminders, payments and calendar sync.
Multi-vendor marketplaces with seller onboarding, commission rules, split payouts, per-seller invoicing and catalogue moderation.
Product, content and offer recommendations built from your behavioural data, with business rules, cold-start handling and A/B testing.
Core marketplace features
Geo search and ranking
Providers matched by distance, availability and rating.
Provider self-onboarding
Documents, service areas, rate cards and bank details.
Commission engine
Category-wise commissions, provider plans and promotions.
Reviews and disputes
Verified-booking reviews, moderation and refunds.
Payouts
Scheduled bank settlements with provider statements.
How it works
How a booking works on a two-sided service marketplace
The platform sits between customer and provider at every step, which is what keeps bookings and payments on it.
- Provider app
Step 1: Provider signs up and is verified
A tutor or pet sitter uploads documents, sets service areas and rates, and completes eKYC. Your team approves them before they appear in search.
- Customer app
Step 2: Customer searches nearby
Search ranks verified providers by distance, availability and rating for the chosen category and locality.
- Customer app
Step 3: Booking and payment
The customer books a slot and pays through the platform, upfront or after the service depending on your model, so the money never changes hands off the app.
- Provider app
Step 4: Service delivered
The provider starts and completes the booking in the app. Calls run through masked numbers, so contact details stay private.
- Customer app
Step 5: Review or dispute
Only customers with a completed booking can leave a review. A complaint opens a dispute that your team settles with a full or partial refund.
- Admin panel
Step 6: Commission and payout
The ledger deducts the category commission and pays providers on a fixed cycle, each payout with its own statement.
Platforms
Apps on both sides
- Mobile
Cross-platform mobile app
One Flutter or React Native codebase for Android and iOS, with native modules where a feature needs them.
- Mobile
Android app
Apps for Android phones and tablets, tested on budget and mid-range devices and published on Google Play or privately.
- Web
Web application
Browser-based applications with logins, roles and workflows, such as customer portals, SaaS products and internal tools.
- Back office
Admin dashboard
Back-office panels for operations, support and finance teams: orders, users, content, reports and permissions.
Technology
Marketplace technology choices
Redis keeps provider availability quick to search, Google Maps Platform measures the distance to each provider, and Razorpay can split every payment between provider and platform.
Web
Next.js
A modern web technology for fast, search-friendly websites, online stores and web applications that load quickly on mobile.
Used for
- Business websites
- Online stores
- Web apps
- Customer portals
Backend
NestJS
A structured way to build back ends on Node.js, so large business systems stay organised, testable and easy to hand over.
Used for
- Business app back ends
- SaaS platforms
- Marketplaces
- Admin panel back ends
Data
PostgreSQL
A reliable database for the records your business runs on: orders, payments, bookings and stock, kept accurate and easy to report on.
Used for
- Orders and customers
- Payments and ledgers
- Stock and inventory
- Bookings
Data
Redis
Keeps frequently used data in fast memory, so apps stay quick on busy days and live features like order tracking feel instant.
Used for
- Faster apps
- Live order status
- Shopping carts
- Job queues and alerts
Payments & maps
Google Maps Platform
Adds maps, address search, live tracking and travel-time estimates to delivery, ride and field apps, so orders reach the right door.
Used for
- Live delivery tracking
- Address search
- Store locator
- Distance-based fees
Payments & maps
Razorpay
Lets customers in India pay by UPI, cards, netbanking or wallets, and handles subscriptions, refunds and payouts to sellers or partners.
Used for
- UPI payments
- Cards and netbanking
- Subscriptions
- Payment links
Flutter and the related logo are trademarks of Google LLC. We are not endorsed by or affiliated with Google LLC.
Plain-English glossary
Marketplace terms, in plain English
- Cold start
- The early phase in a new locality, with too few providers to attract customers and too few customers to keep providers. Opening one category and neighbourhood at a time lets both sides grow together.
- Disintermediation
- When a customer and provider meet through your app, then swap numbers and deal directly next time, so you lose the commission. Masked calls, platform-only warranties and loyalty benefits make staying on the platform the easier choice.
- eKYC
- Electronic 'know your customer' checks that confirm a provider's identity from Aadhaar or PAN through a licensed verification provider, in minutes rather than days. Faster onboarding means more verified supply in each locality.
- Split settlement
- A payment gateway feature that divides one customer payment between the provider and your platform automatically. Your commission never mixes with provider money, which keeps accounting and reconciliation simple.
- TCS and TDS
- Tax collected or deducted at source. Depending on your model, a marketplace operator may need to collect GST TCS or deduct income-tax TDS on provider earnings; the software keeps the records your CA needs to file returns.
Product preview
The customer app, the provider app and your admin panel
Customer app. Customers compare verified providers near them by distance, rating and price, and see only those free at the time they need. 
Provider app. Providers see completed bookings, commission deducted and the next payout date, the transparency that keeps good providers on your platform. 
Admin panel. Your team reviews new providers’ documents and verification results before they go live, and can see which localities still need more supply.
Illustrative preview
Sample screens: names, prices and figures are examples, not client data.
Cost drivers
Costs specific to marketplaces
Number of categories
Each category can bring its own booking flow, pricing and checks.
Payments model
Pay-on-service is simpler than holds with split payouts.
Trust and safety tooling
KYC, moderation queues and dispute handling scale with risk.
Estimates are written from your scope, with the effort and assumptions behind each line item.
How pricing worksServices
Services for this industry
The design and engineering services our in-house team combines on projects in this sector.
Mobile app development
Native and cross-platform Android and iOS apps, from first release through regular store updates, built by our in-house designers and engineers.
Web application development
Browser-based products, customer portals, dashboards and internal tools, built on clean data models with secure roles and integrations.
API development
Secure, documented REST and GraphQL APIs, plus integrations that connect your apps to payment, logistics, GST, messaging and business systems.
Admin panel development
Back-office dashboards built around your team's daily tasks: order queues, approvals, catalogue management, payouts, reports and audit logs.
UI/UX design
Product design for web and mobile apps: research, user flows, wireframes, prototypes and design systems that engineers can build from.
FAQ
Frequently asked questions
How do we verify providers on a service marketplace?
We integrate licensed verification providers for Aadhaar-based eKYC and PAN checks, and fetch documents such as driving licences through DigiLocker with the provider’s consent. Categories involving home visits or children may need police verification or background checks, tracked in the provider profile. Documents are stored encrypted, with limited access and only what verification needs.
How should commissions and provider payouts work?
Usually the platform collects the full amount, deducts commission and pays providers on a fixed cycle. Split-settlement products such as Razorpay Route or Cashfree’s split payments automate this, so funds settle through the gateway rather than your own account. A ledger records every booking, commission, refund and payout, so provider statements reconcile.
Can we launch with one category and add more later?
Yes, and it is usually the sensible route. Categories, their booking questions, pricing rules and verification requirements are configuration, so adding pet grooming after tutoring does not need a new app. Genuinely different flows, such as multi-day event bookings versus hourly services, may need new screens, which we estimate separately.
Next step
Test your marketplace in one locality first
We can scope a launch version for one city and category, then expand as supply builds.