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POS software

POS software development for retail stores, restaurants and multi-outlet chains

Fast billing at the counter, even when the internet drops, with payments, stock and reports flowing to head office.

POS screens: head office dashboard in a browser, billing counter cart on a POS terminal and captain app on a phone
Illustrative previewOffice records, a field app and the approval steps that connect them, in one system.

At a glance

The short version

What it is

Custom point-of-sale software with offline billing, UPI QR payments, GST invoices, hardware integration and central control for multiple outlets.

What you get
  • Billing counter
  • Restaurant floor
  • Store manager
  • Head office
How it works
  1. Billing counter
  2. Thermal printer
  3. Kitchen display or stock ledger
  4. Background sync
  5. 1 more
Runs on
  • Desktop
  • Android
  • Web app
  • Admin
Cost depends on
  • Target devices
  • Offline depth
  • Hardware models
and 2 more factors

Flutter and the related logo are trademarks of Google LLC. We are not endorsed by or affiliated with Google LLC.

How to start

Tell us what you need in your own words. You talk to the developers who would build it and get a written, line-item estimate.

Get a project estimate

Billing that keeps going when the network does not

Counter staff cannot wait for a slow API while a queue forms. Our POS apps store products, prices and recent customers on the device, generate invoices offline from a counter-specific number series, and sync sales to the server when the connection returns.

Around that core we add what your format needs: kitchen order tickets and table management for restaurants, weighing-scale barcodes for grocery and sweets, customer credit ledgers for neighbourhood stores, and approvals for voids and discounts.

Challenges

Counter problems a custom POS solves

  1. Billing stops when the internet does

    Cloud-only POS screens freeze during outages, and customers walk out of the queue.

  2. Payments that don't match the till

    Cash, card and UPI collections are reconciled by hand at day end.

  3. Leakage through voids and discounts

    Without approvals and logs, cancelled bills and manual discounts are hard to question.

  4. Chains without central control

    Each outlet edits its own prices and menus, so head office cannot enforce consistency.

What is included

POS modules

  • Platform: Windows or Android app

    Billing counter

    • Barcode and weighing-scale label scanning
    • GST invoices with HSN and B2B customer GSTIN
    • Split payments across cash, card and UPI
    • Offline billing with automatic sync
  • Platform: Android app

    Restaurant floor

    • Captain app for table orders
    • Kitchen order tickets and kitchen display
    • Table transfers, merges and split bills
  • Platform: Web app

    Store manager

    • Shift open and close with cash counts
    • Stock receipts and inter-store transfers
    • Void and discount approvals
  • Platform: Admin dashboard

    Head office

    • Central products, menus, prices and schemes
    • Outlet-wise sales and payment mode reports
    • Loyalty points and customer history

How it works

How a sale moves from the counter to head office

Billing happens on the device first, so the queue keeps moving whatever the network is doing.

  1. Billing counter

    Step 1: Items scanned

    The cashier scans barcodes or weighing-scale labels; prices, schemes and GST come from the local catalogue, even offline.

  2. Billing counter

    Step 2: Customer pays

    A UPI QR for the exact amount appears on the customer screen; card, cash and split payments also work.

  3. Thermal printer

    Step 3: Invoice printed

    The GST invoice prints from a number series reserved for that counter, so offline bills never clash.

  4. Kitchen display or stock ledger

    Step 4: Kitchen or stock updated

    In restaurants, a kitchen order ticket goes to the kitchen; in stores, stock reduces as each bill closes.

  5. Background sync

    Step 5: Sync to the server

    When the connection returns, bills, payments and stock movements sync in order, without the cashier doing anything.

  6. Store manager and head office

    Step 6: Day close and reports

    The shift closes with a cash count, and head office sees outlet-wise sales, payment modes and voids.

Platforms

Where the POS runs

Counters run on Windows PCs or Android POS terminals, captains use phones, and managers and head office use the web.

  • Desktop

    Desktop app

    Windows and macOS apps for billing counters, kiosks and offline-heavy work, where a browser isn't enough.

  • Mobile

    Android app

    Apps for Android phones and tablets, tested on budget and mid-range devices and published on Google Play or privately.

  • Web

    Web application

    Browser-based applications with logins, roles and workflows, such as customer portals, SaaS products and internal tools.

  • Back office

    Admin dashboard

    Back-office panels for operations, support and finance teams: orders, users, content, reports and permissions.

Technology

Technology for billing that keeps working offline

Chosen so the counter bills without internet, syncs safely later and connects to printers, scanners and payment devices.

  • Mobile

    Flutter

    Build Android and iOS apps from one shared codebase, so you launch on both platforms faster with a consistent experience.

    Used for

    • Mobile apps
    • Delivery apps
    • E-commerce apps
    • Booking apps
  • Builds interactive screens in the browser, such as dashboards, admin panels and portals, that respond instantly as your team works.

    Used for

    • Web apps
    • Admin panels
    • Dashboards
    • Customer portals
  • Backend

    Node.js

    Runs the server side of apps: fast, scalable back ends that power your app, website and integrations.

    Used for

    • App back ends
    • Live order tracking
    • Chat and notifications
    • Payment processing
  • A reliable database for the records your business runs on: orders, payments, bookings and stock, kept accurate and easy to report on.

    Used for

    • Orders and customers
    • Payments and ledgers
    • Stock and inventory
    • Bookings
  • Cloud & DevOps

    Firebase

    Ready-made building blocks for mobile apps, such as push notifications, phone OTP login and crash reports, so you launch sooner.

    Used for

    • Push notifications
    • Phone OTP login
    • Crash reports
    • Real-time updates
  • Payments & maps

    Razorpay

    Lets customers in India pay by UPI, cards, netbanking or wallets, and handles subscriptions, refunds and payouts to sellers or partners.

    Used for

    • UPI payments
    • Cards and netbanking
    • Subscriptions
    • Payment links

Flutter and the related logo are trademarks of Google LLC. We are not endorsed by or affiliated with Google LLC.

Integrations

Payments, hardware and channel integrations

  • Payments

    • Dynamic UPI QR via Razorpay, Paytm or PhonePe

      Bill-specific QR codes with automatic payment confirmation.

    • Card terminals

      Amounts pushed to terminals from providers such as Pine Labs where billing integration is offered.

  • Hardware

    • Thermal printers and cash drawers

      ESC/POS receipt and KOT printing over USB, network or Bluetooth.

    • Weighing scales

      Labels with embedded weight or price read at billing.

  • Online orders

    • Swiggy and Zomato

      Orders injected into the POS through their partner integration programmes, where eligible.

  • Accounting

    • TallyPrime or Zoho Books

      Day-end sales, tax and payment summaries posted to accounts.

Plain-English glossary

POS terms, in plain English

KOT (kitchen order ticket)
The slip or kitchen-screen message that tells the kitchen what to prepare for each table. Sending it from the captain's phone avoids handwritten orders and missed items.
Offline-first billing
The counter app keeps products and prices on the device and bills without internet, then syncs when the connection returns, so queues keep moving.
Dynamic UPI QR
A QR code created for the exact bill amount. When the customer pays, the POS marks the bill paid automatically, so staff do not check payment screenshots.
ESC/POS
The common command language of thermal receipt printers. Supporting it lets the POS print bills and KOTs on most printer brands.
Void
A bill or item cancelled after it was entered. Requiring manager approval for voids, with a log, is one of the simplest ways to stop leakage at the counter.

Product preview

Billing counter, captain app and head-office view

  • POS billing counter cart in a web browser, with 4 items and the order total
    Billing counter. Cashiers scan packaged and weighed items in seconds, with prices, schemes and GST applied from the local catalogue even when the internet is down.
  • POS customer screen checkout on a tablet, with UPI, card and cash options
    Customer screen. Customers pay by UPI QR, card or cash; UPI payments are confirmed on the bill automatically, so staff stop checking phones.
  • POS captain app table 7 on a phone, with 4 entries
    Captain app. Captains take table orders on a phone; each item goes to the kitchen as a KOT and appears on the bill automatically.
  • POS head office dashboard in a web browser, with key figures and a chart
    Head office. Head office sees sales, payment mix and voids for every outlet as bills sync, and pushes price changes back out centrally.
Illustrative preview

Sample screens: names, prices and figures are examples, not client data.

Cost drivers

POS cost drivers

  1. Target devices

    Windows desktops, Android POS terminals and tablets each need testing; supporting several adds effort.

  2. Offline depth

    Offline billing with stock, credit and loyalty is more complex than offline invoices alone.

  3. Hardware models

    Each printer, scale and terminal needs integration and on-site testing.

  4. Format-specific flows

    Restaurant, grocery and apparel billing differ enough to be separate workflows.

  5. Number of outlets

    Central management, franchise permissions and consolidated reports grow with the chain.

Estimates are written from your scope, with the effort and assumptions behind each line item.

How pricing works

Services

Services involved

The disciplines a project like this draws on.

  • Custom software development

    Software shaped around how your business runs, from approvals and inventory to billing and reports, replacing spreadsheets and disconnected tools.

  • Flutter development

    Android and iOS apps from one Dart codebase, built by engineers who know when Flutter is the right call and when native code is needed.

  • Android app development

    Native Android apps in Kotlin and Jetpack Compose, designed for entry-level phones, patchy networks and the background limits of popular Android brands.

  • API development

    Secure, documented REST and GraphQL APIs, plus integrations that connect your apps to payment, logistics, GST, messaging and business systems.

  • Admin panel development

    Back-office dashboards built around your team's daily tasks: order queues, approvals, catalogue management, payouts, reports and audit logs.

FAQ

Frequently asked questions

Will billing keep working if the internet goes down?

Yes, that is a core design requirement. The POS app keeps products, prices, taxes and recent customers on the device, and invoices are numbered from a series reserved for that counter, so offline bills do not collide with other counters. Card and UPI payments still need connectivity on the payment device, but cash billing continues. When the connection returns, sales, stock movements and payments sync to the server in order.

Which printers, barcode scanners and weighing scales are supported?

Most thermal receipt printers that accept ESC/POS commands work over USB, network or Bluetooth. USB and Bluetooth barcode scanners generally behave like keyboards and need little integration. For weighing scales, we usually read the barcode labels the scale prints, which embed weight or price, rather than connecting to the scale directly. We confirm your exact models and test on them before rollout.

Can customers pay by UPI with automatic confirmation at the counter?

Yes. The POS requests a dynamic QR code for the exact bill amount from your payment gateway, shows it on a customer-facing screen or prints it, and marks the bill paid when the gateway confirms. Staff no longer check phones for payment screenshots. Static QR codes and soundbox devices also work, but matching those payments to bills is less direct, so they suit smaller stores.

Can a chain manage menus and prices centrally but allow outlet-level changes?

Yes. Head office maintains the master catalogue, prices, taxes and schemes and pushes them to outlets on a schedule or immediately. You decide which fields outlets may override, such as local specials or availability, and every override is logged. Franchise outlets get their own reporting views, while head office sees consolidated sales, payment modes and margins.

Next step

Design a POS for your counter

Tell us your store format, hardware and billing volume. We will propose the POS scope and send a line-item estimate.

Or reach us directly

Mon–Sat, 10:00–19:00 IST