Web
React
Builds interactive screens in the browser, such as dashboards, admin panels and portals, that respond instantly as your team works.
Used for
- Web apps
- Admin panels
- Dashboards
- Customer portals
Manufacturing
Software development for machinery manufacturers
Product configurators, spare parts portals, installed-base tracking and remote monitoring for machine builders and equipment OEMs.
At a glance
The short version
- What we build
- How it works
- Sales engineer
- Configurator
- Service team
- Connected machine
- 2 more
- Runs on
- Web app
- Cross-platform
- Admin
- Website
- Who it's for
Machine builders sell configurable equipment and support it for years. We build the quoting, parts and after-sales software that turns an installed base into repeat business.
- Cost depends on
- Configuration complexity
- Parts data preparation
- Connected machines
How to start
Tell us what you need in your own words. You talk to the developers who would build it and get a written, line-item estimate.
Get a project estimateAfter the machine leaves the factory
Makers of packaging machines, CNC equipment, pumps, farm implements and process plants earn from new machines and from years of spares and service afterwards. Quoting a configured machine can mean days of back-and-forth between sales and engineering. Once installed, customers describe the part they need over the phone. Software helps by capturing configuration rules, identifying parts visually and recording every installed machine.
Challenges
Where machine builders lose time
Slow configured quotes
Engineering checks options, compatibility and pricing by hand for every enquiry.
Parts identification
Customers can't name the part they need, so wrong parts get shipped.
Unknown installed base
No reliable record of which machine and configuration sits at which site.
Reactive service
Breakdowns surface only when the customer calls.
Solutions
Solutions for equipment OEMs
Across 3 areas
Custom CRM software that captures leads from every channel, keeps follow-ups on schedule and shows managers a live pipeline.
Ordering portals and apps for manufacturers, distributors and wholesalers, with buyer-specific pricing, credit limits, bulk ordering and ERP sync.
Custom ERP software connecting purchase, inventory, production, sales and GST compliance, alongside your existing accounting system.
Search and question-answering over your documents, tickets and product data, with hybrid retrieval, citations and permission-aware results.
Custom inventory software for multi-location stock, batch and expiry tracking, barcode scanning and marketplace stock sync.
A central order management system that collects orders from every channel, routes them to the right location and tracks them to delivery and payment.
Sales and after-sales tools we build
Product configurator
Guided option selection with compatibility rules, producing quotes and technical sheets.
Spare parts portal
Parts found on exploded diagrams per machine serial, with price, stock and ordering.
Installed-base register
Each machine's configuration, location, warranty and service history.
Remote monitoring
Running hours, alarms and utilisation from connected machines to plan service.
Dealer and partner access
Partners see their customers' machines and order parts at their own prices.
How it works
How a configured machine is quoted, installed and supported
- Sales engineer
Step 1: Sales configures the machine
Options are chosen in a guided configurator that blocks invalid combinations and adds mandatory accessories on its own.
- Configurator
Step 2: Quote and spec sheet produced
Price, lead time and a technical specification sheet come out in one step, and only unusual requests go to engineering for approval.
- Service team
Step 3: Machine registered at installation
At commissioning the serial number, configuration, site and warranty start date go into the installed-base register.
- Connected machine
Step 4: Running hours and alarms watched
Where a gateway is fitted, running hours and alarms reach your dashboard, so preventive service is planned before a breakdown.
- Customer or dealer
Step 5: Customer orders spares
The customer selects their machine by serial number, finds the part on an exploded diagram and orders with price and stock shown.
- After-sales team
Step 6: History builds up
Every visit, part and upgrade is added to that machine’s record, which guides upgrade offers, renewals and the next quote.
Platforms
Platforms for sales, service and customers
- Web
Web application
Browser-based applications with logins, roles and workflows, such as customer portals, SaaS products and internal tools.
- Mobile
Cross-platform mobile app
One Flutter or React Native codebase for Android and iOS, with native modules where a feature needs them.
- Back office
Admin dashboard
Back-office panels for operations, support and finance teams: orders, users, content, reports and permissions.
- Web
Website
Marketing and content websites: fast, search-friendly pages with a CMS your team can update without a developer.
Technology
Technology for machinery software
Interactive web apps for configurators and parts diagrams, with monitoring data pipelines built on AWS.
Backend
NestJS
A structured way to build back ends on Node.js, so large business systems stay organised, testable and easy to hand over.
Used for
- Business app back ends
- SaaS platforms
- Marketplaces
- Admin panel back ends
Data
PostgreSQL
A reliable database for the records your business runs on: orders, payments, bookings and stock, kept accurate and easy to report on.
Used for
- Orders and customers
- Payments and ledgers
- Stock and inventory
- Bookings
Backend
Python
A programming language for AI features, data processing and automation: the engine behind document reading, reports and smart search.
Used for
- AI features
- Document reading
- Reports and analytics
- Task automation
Cloud & DevOps
AWS
Cloud hosting for your app, website and data, with data centres in India and room to grow when traffic rises.
Used for
- App hosting
- File and photo storage
- Backups
- Busy sale days
Plain-English glossary
Machine builder terms, explained
- Product configurator
- A guided tool that lets sales choose machine options while enforcing which ones work together. Quotes come out consistent without an engineer checking every combination.
- Exploded diagram
- A drawing that separates a machine assembly into numbered parts. Linked to a parts list, it lets customers point at what they need instead of describing it on the phone.
- Installed base
- All the machines you have sold that are still running, with where they are and how each is configured. It is the foundation of your spares and service revenue.
- Bill of materials
- The structured parts list for each machine model and configuration. The configurator and parts portal are built from it, so its accuracy sets the pace of the whole project.
Product preview
Configurator, spares and installed-base screens
Sample screens for a packaging machine builder; options and prices are illustrative.
Sales configurator. Sales engineers configure a machine from allowed options only, and get a quote and spec sheet without waiting for engineering. 
Spare parts portal. Customers pick the part from an exploded diagram of their own machine, so the right part ships the first time. 
Installed-base dashboard. After-sales managers see the installed base by warranty and alarms, and call customers before small issues become breakdowns.
Illustrative preview
Sample screens: names, prices and figures are examples, not client data.
Cost drivers
What affects cost for machinery software
Configuration complexity
The number of options and rules between them drives configurator effort.
Parts data preparation
Turning CAD drawings and BOMs into interactive diagrams takes time per model.
Connected machines
Monitoring needs gateways, data pipelines and security for each machine type.
Estimates are written from your scope, with the effort and assumptions behind each line item.
How pricing worksServices
Services for this industry
The design and engineering services our in-house team combines on projects in this sector.
Web application development
Browser-based products, customer portals, dashboards and internal tools, built on clean data models with secure roles and integrations.
Mobile app development
Native and cross-platform Android and iOS apps, from first release through regular store updates, built by our in-house designers and engineers.
E-commerce development
Online stores, shopping apps and B2B ordering portals on Shopify, WooCommerce or custom stacks, wired to Indian payments, couriers and GST invoicing.
Custom software development
Software shaped around how your business runs, from approvals and inventory to billing and reports, replacing spreadsheets and disconnected tools.
API development
Secure, documented REST and GraphQL APIs, plus integrations that connect your apps to payment, logistics, GST, messaging and business systems.
Locations
Machinery by city
Cities where this sector is a significant part of the local economy. We work remotely with teams across India and meet in person where practical.
Maharashtra
Pune
Tamil Nadu
Coimbatore
FAQ
Frequently asked questions
Can we build a parts portal from our existing CAD drawings and BOMs?
Yes. We take the bill of materials for each machine model and exploded views exported from your CAD tool, then link each numbered position on a drawing to a part record with price and stock. Customers pick their machine by serial number and see only parts that fit their configuration. The first few models take longest; later ones follow the same pattern.
How is a configurator different from a price list?
A price list says what each option costs; a configurator also knows which options work together. It blocks invalid combinations, such as a motor too small for the chosen capacity, adds mandatory accessories and produces a quote and specification sheet in one step. Sales can quote standard configurations without waiting for engineering, while unusual requests still go to engineering for approval.
Is remote monitoring worth it for older machines?
It can be, depending on how much uptime matters to your customers. Older machines can be retrofitted with a gateway and a few sensors for running hours, alarms or power draw, which is often enough to plan preventive service and spot misuse. We usually suggest a pilot on a handful of machines with willing customers before building a full monitoring product.
Next step
Growing your spares and service business?
Send a sample machine BOM and describe how you quote today, and we will suggest where to start.