Web
Next.js
A modern web technology for fast, search-friendly websites, online stores and web applications that load quickly on mobile.
Used for
- Business websites
- Online stores
- Web apps
- Customer portals
Travel & hospitality
Software development for hotels
Direct booking engines, guest apps, housekeeping tools and PMS integrations for independent hotels and small hotel groups.
At a glance
The short version
- What we build
- How it works
- Guest
- Channel manager and PMS
- Housekeeping staff
- Front desk
- 1 more
- Runs on
- Website
- Android
- Web app
- Admin
- Who it's for
We build software around the systems hotels already use, such as the PMS, channel manager and POS, to win more direct bookings and lighten front-desk paperwork.
- Cost depends on
- PMS and channel manager access
- Number of properties
- Guest-facing scope
How to start
Tell us what you need in your own words. You talk to the developers who would build it and get a written, line-item estimate.
Get a project estimateRunning a hotel between OTAs, walk-ins and the front desk
Independent hotels sell rooms through OTAs, their own website and walk-ins, with a channel manager syncing availability and a property management system (PMS) running check-ins and folios. The gaps sit around those systems: a booking engine that converts poorly, paper guest registration, and housekeeping updates passed along by phone. We build tools that plug into your PMS and channel manager instead of replacing them.
Challenges
Where hotel teams feel the friction
Commission-heavy bookings
Most rooms sold through OTAs while the hotel website runs a slow, generic booking engine.
Paper guest registration
ID copies and Form C details for foreign guests collected by hand at a busy desk.
Room status lag
The front desk cannot see which rooms are cleaned and inspected, so early check-ins wait.
Tariff-linked GST
GST depends on the room tariff slab, and folios mixing rooms, food and extras must bill correctly.
Solutions
Recommended software for hotels
Across 2 areas
Custom point-of-sale software with offline billing, UPI QR payments, GST invoices, hardware integration and central control for multiple outlets.
Custom CRM software that captures leads from every channel, keeps follow-ups on schedule and shows managers a live pipeline.
Support and sales chatbots for web, app and WhatsApp that answer from your own content and hand off to your team.
Assistants that book, schedule, look up records and raise requests by voice or text, with confirmation before every action.
Custom inventory software for multi-location stock, batch and expiry tracking, barcode scanning and marketplace stock sync.
Hotel features we build most often
Direct booking engine
Rate-plan search, add-ons like airport pickups, UPI and card payments, synced with your channel manager.
Digital pre-check-in
ID and arrival details shared before arrival, with passport and visa fields for Form C.
Housekeeping app
Room status and inspection checklists updated from the floor on low-cost Android phones.
Guest messaging
WhatsApp confirmations and in-stay requests routed to the right department.
Multi-property reporting
Occupancy, ADR and revenue across properties from PMS exports or APIs.
How it works
What happens between a direct booking and checkout
- Guest
Step 1: Guest books on your website
The booking engine shows live rates, offers extras such as an airport pickup and takes payment by UPI or card, with no OTA commission on the room.
- Channel manager and PMS
Step 2: Availability closes everywhere
The reservation reaches the channel manager and PMS, which close that room on every OTA almost at once, so the same night is not sold twice.
- Guest
Step 3: Guest completes pre-check-in
Before arrival the guest shares ID, arrival time and, for foreign nationals, passport and visa details for Form C, so the desk only verifies the originals.
- Housekeeping staff
Step 4: Room made ready
Housekeepers mark the room cleaned and the supervisor marks it inspected on a phone; the front desk sees it turn ready without picking up the intercom.
- Front desk
Step 5: In-stay requests handled
WhatsApp requests for towels, late checkout or a dinner table are routed to the right department and tracked until someone closes them.
- Front office
Step 6: Checkout on one folio
Room, food and extras are billed together with GST worked out by tariff slab, and a feedback request goes out after the guest leaves.
Platforms
Channels for guests and hotel staff
- Web
Website
Marketing and content websites: fast, search-friendly pages with a CMS your team can update without a developer.
- Mobile
Android app
Apps for Android phones and tablets, tested on budget and mid-range devices and published on Google Play or privately.
- Web
Web application
Browser-based applications with logins, roles and workflows, such as customer portals, SaaS products and internal tools.
- Back office
Admin dashboard
Back-office panels for operations, support and finance teams: orders, users, content, reports and permissions.
Technology
Stack for hotel projects
Tools that plug into your PMS and channel manager, and run the housekeeping app on inexpensive phones.
Backend
Node.js
Runs the server side of apps: fast, scalable back ends that power your app, website and integrations.
Used for
- App back ends
- Live order tracking
- Chat and notifications
- Payment processing
Data
PostgreSQL
A reliable database for the records your business runs on: orders, payments, bookings and stock, kept accurate and easy to report on.
Used for
- Orders and customers
- Payments and ledgers
- Stock and inventory
- Bookings
Mobile
React Native
Build Android and iOS apps in the same language as a React website, so one team can share code and skills across web and mobile.
Used for
- Mobile apps
- Shopping apps
- Staff and field apps
- Mobile apps for SaaS
Payments & maps
Razorpay
Lets customers in India pay by UPI, cards, netbanking or wallets, and handles subscriptions, refunds and payouts to sellers or partners.
Used for
- UPI payments
- Cards and netbanking
- Subscriptions
- Payment links
Plain-English glossary
Hotel software terms, explained
- PMS (property management system)
- The core hotel system for reservations, check-ins, room status and guest folios. New tools should read from and write to it, so staff keep one source of truth instead of two.
- Channel manager
- Software that pushes your room availability and rates to every OTA and your own website at once. It is what stops one room being sold on two sites for the same night.
- OTA (online travel agency)
- A third-party booking site that sells your rooms in return for a commission. A strong direct booking engine wins back guests who already know your hotel, without that commission.
- Form C
- The online report of a foreign guest’s passport and visa details that hotels in India submit to the immigration authorities. Collecting those details before arrival makes check-in quicker for international guests.
- ADR (average daily rate)
- Room revenue divided by the number of rooms sold in a period. Read next to occupancy, it shows whether rooms are being filled through heavy discounting.
Product preview
Screens for guests, housekeeping and the front desk
Example screens with sample data, shaped in each project around your room types and PMS.
Direct booking engine. Guests compare room types and rate plans on your own website and pay directly, which keeps the booking free of OTA commission. 
Housekeeping app. Housekeepers update each room from the floor, so the front desk knows exactly which rooms can take an early check-in. 
Front office dashboard. Managers see occupancy, average daily rate and the share of direct bookings pulled from the PMS, instead of compiling them in spreadsheets each evening.
Illustrative preview
Sample screens: names, prices and figures are examples, not client data.
Cost drivers
Cost drivers for hotel software
PMS and channel manager access
Effort depends on whether your providers offer documented APIs; some charge for connectivity.
Number of properties
Shared inventory, group rate plans and consolidated reporting add modelling work.
Guest-facing scope
A booking engine alone is smaller than one with a guest app, upsells and loyalty.
Estimates are written from your scope, with the effort and assumptions behind each line item.
How pricing worksServices
Services for this industry
The design and engineering services our in-house team combines on projects in this sector.
Website development
Fast, SEO-ready company and marketing websites with a CMS your team can edit, designed and built by our in-house team.
Web application development
Browser-based products, customer portals, dashboards and internal tools, built on clean data models with secure roles and integrations.
Mobile app development
Native and cross-platform Android and iOS apps, from first release through regular store updates, built by our in-house designers and engineers.
API development
Secure, documented REST and GraphQL APIs, plus integrations that connect your apps to payment, logistics, GST, messaging and business systems.
Admin panel development
Back-office dashboards built around your team's daily tasks: order queues, approvals, catalogue management, payouts, reports and audit logs.
FAQ
Frequently asked questions
Will a custom booking engine work with our existing channel manager?
Usually, if the channel manager offers booking-engine connectivity. Providers such as SiteMinder, STAAH and eZee publish integration options, though access terms differ and some need a partner agreement or fees. Reservations flow from the booking engine into the channel manager, which updates every OTA. We confirm API access with your provider before quoting, since it decides effort and timeline.
Can guests complete check-in on their phones?
Most of it. A pre-check-in link collects arrival time, ID documents and, for foreign guests, the passport and visa details needed for Form C reporting. The front desk still checks the original document on arrival. ID images are encrypted, visible only to authorised staff and deleted on a schedule you set, which supports your DPDP Act obligations.
Do we need to replace our PMS to get these features?
No. Most of our hotel work sits around an existing PMS: a booking engine, messaging, housekeeping and reporting that read from and write to it. Replacing a PMS is a risky change for a working hotel, so we only suggest custom property software when your inventory genuinely doesn't fit available products, such as tents, dorm beds or rooms sold as a unit.
Next step
Want more direct bookings?
Share your PMS, channel manager and room count, and we will outline an integration-first plan.