Web
React
Builds interactive screens in the browser, such as dashboards, admin panels and portals, that respond instantly as your team works.
Used for
- Web apps
- Admin panels
- Dashboards
- Customer portals
Industries · Medical equipment
Software for medical equipment companies
Keep track of every installed device, its service contract and its next maintenance visit.
At a glance
The short version
What it is
Software for medical device makers and distributors: hospital and dealer ordering, installed-base tracking, AMC and CMC contracts, field service and home-care rentals.
- What we build
- How it works
- Service engineer
- Service system
- Biomedical team
- Field service app
- 2 more
- Runs on
- Web app
- Android
- Website
- Admin
- Who it's for
For manufacturers, importers and distributors of medical devices, diagnostic equipment and hospital furniture, and home-care equipment rental businesses.
- Cost depends on
- Installed-base migration
- Field service scope
- ERP and accounting links
Flutter and the related logo are trademarks of Google LLC. We are not endorsed by or affiliated with Google LLC.
How to start
Tell us what you need in your own words. You talk to the developers who would build it and get a written, line-item estimate.
Get a project estimateSelling equipment is only the beginning
Medical equipment businesses sell through tenders, dealers and direct hospital relationships, then support what they sell for years. Every installed unit has a serial number, a warranty, perhaps an AMC or CMC, preventive maintenance schedules, and calibration records that hospitals ask for during audits.
We build software that manages that installed base: device records by serial number, service contracts and renewals, engineer scheduling and job reports, spare parts, and dealer or hospital ordering. For home-care equipment, rental and deposit workflows can be added.
Challenges
Service and sales challenges
Untracked installed base
Devices in the field are not linked to contracts or service history.
Missed maintenance
Preventive visits and calibration due dates slip.
Contract renewals
AMC and CMC expiries go unnoticed until a breakdown.
Tender paperwork
Quotations and compliance documents are assembled by hand each time.
Solutions
Solutions for equipment businesses
Custom CRM software that captures leads from every channel, keeps follow-ups on schedule and shows managers a live pipeline.
Custom ERP software connecting purchase, inventory, production, sales and GST compliance, alongside your existing accounting system.
Custom inventory software for multi-location stock, batch and expiry tracking, barcode scanning and marketplace stock sync.
Ordering portals and apps for manufacturers, distributors and wholesalers, with buyer-specific pricing, credit limits, bulk ordering and ERP sync.
A central order management system that collects orders from every channel, routes them to the right location and tracks them to delivery and payment.
Features for medical equipment companies
Installed-base registry
Every device by serial, site, warranty and contract.
Field service app
Engineer schedules, checklists, photos, parts used and customer sign-off.
Maintenance and calibration
Due dates generated per contract, with certificates stored against each device.
AMC and CMC management
Contract terms, renewals and billing reminders.
Home-care rentals
Rental periods, deposits, pickups and inspection checks.
How it works
How an installed device is looked after over its life
Each serial number carries its contract, maintenance schedule and service history.
- Service engineer
Step 1: Device installed and registered
Serial number, site, warranty start and the installation report are recorded at handover.
- Service system
Step 2: Maintenance scheduled from the contract
Preventive maintenance and calibration dates are generated from the warranty, AMC or CMC terms.
- Biomedical team
Step 3: Hospital logs a breakdown
The request is raised against the serial number, so coverage is known before an engineer is sent.
- Field service app
Step 4: Engineer visits and reports
Checklists, photos, parts used and the hospital's sign-off are captured on site, even without a signal.
- Hospital portal
Step 5: Certificates and history shared
Calibration certificates and job reports are attached to the device record, ready for audits.
- Sales team
Step 6: Contract renewal prompted
AMC or CMC renewal quotes go out well before expiry, not after the next breakdown.
Then it starts again at step 1: Device installed and registered
Platforms
Platforms for engineers, dealers and hospitals
- Web
Web application
Browser-based applications with logins, roles and workflows, such as customer portals, SaaS products and internal tools.
- Mobile
Android app
Apps for Android phones and tablets, tested on budget and mid-range devices and published on Google Play or privately.
- Web
Website
Marketing and content websites: fast, search-friendly pages with a CMS your team can update without a developer.
- Back office
Admin dashboard
Back-office panels for operations, support and finance teams: orders, users, content, reports and permissions.
Technology
Stack for sales and service systems
Backend
NestJS
A structured way to build back ends on Node.js, so large business systems stay organised, testable and easy to hand over.
Used for
- Business app back ends
- SaaS platforms
- Marketplaces
- Admin panel back ends
Data
PostgreSQL
A reliable database for the records your business runs on: orders, payments, bookings and stock, kept accurate and easy to report on.
Used for
- Orders and customers
- Payments and ledgers
- Stock and inventory
- Bookings
Mobile
Flutter
Build Android and iOS apps from one shared codebase, so you launch on both platforms faster with a consistent experience.
Used for
- Mobile apps
- Delivery apps
- E-commerce apps
- Booking apps
Cloud & DevOps
AWS
Cloud hosting for your app, website and data, with data centres in India and room to grow when traffic rises.
Used for
- App hosting
- File and photo storage
- Backups
- Busy sale days
Payments & maps
Google Maps Platform
Adds maps, address search, live tracking and travel-time estimates to delivery, ride and field apps, so orders reach the right door.
Used for
- Live delivery tracking
- Address search
- Store locator
- Distance-based fees
Flutter and the related logo are trademarks of Google LLC. We are not endorsed by or affiliated with Google LLC.
Plain-English glossary
Equipment service terms, in plain English
- AMC (annual maintenance contract)
- A yearly contract covering preventive maintenance visits and labour, usually excluding major parts. Tracking AMC terms per device tells engineers what is covered before they arrive.
- CMC (comprehensive maintenance contract)
- A contract that covers parts as well as labour and visits. Because the parts cost falls on you, failure history per model matters when you price and renew it.
- Preventive maintenance (PM)
- Scheduled servicing that heads off breakdowns, generated from the contract. Missed PM visits risk device failures and findings in the hospital's audits.
- Calibration certificate
- A document confirming a device measures accurately, issued after testing against a reference standard. Hospitals need current certificates for accreditation and audits.
Product preview
Screens for engineers, hospitals and your service desk
Field service app. Engineers see coverage before they start, complete checklists offline and close the job with parts used and the hospital's sign-off. 
Hospital portal. Hospitals see every device you service, what is due next and the certificates they need for accreditation, without calling your office. 
Service desk. The service desk tracks contracts, due visits, renewals and open breakdowns across the installed base, so maintenance and renewals stop slipping.
Illustrative preview
Sample screens: names, prices and figures are examples, not client data.
Cost drivers
Cost factors for medical equipment software
Installed-base migration
Consolidating serials and contracts from spreadsheets needs clean-up time.
Field service scope
Offline engineer apps with parts and sign-off add mobile effort.
ERP and accounting links
Syncing invoices and parts stock with your ERP adds integration work.
Estimates are written from your scope, with the effort and assumptions behind each line item.
How pricing worksServices
Services for this industry
The design and engineering services our in-house team combines on projects in this sector.
Custom software development
Software shaped around how your business runs, from approvals and inventory to billing and reports, replacing spreadsheets and disconnected tools.
Web application development
Browser-based products, customer portals, dashboards and internal tools, built on clean data models with secure roles and integrations.
Mobile app development
Native and cross-platform Android and iOS apps, from first release through regular store updates, built by our in-house designers and engineers.
API development
Secure, documented REST and GraphQL APIs, plus integrations that connect your apps to payment, logistics, GST, messaging and business systems.
FAQ
Frequently asked questions
Can hospitals raise service requests directly?
Yes. A hospital portal or simple web form lets biomedical engineering teams log breakdowns against a device's serial number, attach photos and follow status updates. Requests are matched to the contract, so the system knows whether a visit is covered by warranty, AMC, CMC or chargeable. Engineers are assigned by location and skill, and the hospital receives the job report once work is complete.
How are calibration certificates and maintenance records stored?
Each device carries a history of preventive maintenance visits, calibrations, repairs and parts replaced. Engineers complete checklists in the field app, and calibration certificates are uploaded or generated and attached to the device record. Hospitals can download the history for accreditation or audit needs, and reminders go out ahead of the next calibration or maintenance date.
Can the system manage equipment rentals for home care?
Yes. Rental workflows cover booking, deposit collection, delivery and installation, rental periods with extensions, monthly billing through payment links or mandates, pickup scheduling, and cleaning or inspection checks before a unit goes out again. Each unit is tracked by serial number, so you always know where it is, who has it and when it was last serviced.
Next step
Need control over your installed base?
Tell us about your product range and service model. We'll outline a system around it.